More Solutions

Custom Solutions – Fast and Powerful.

We are in the business of being curious. Our portfolio of online research tools can be customized for virtually any type of project involving data collection and analysis.

It is no coincidence that three of the world’s largest Human Resources consulting firms rely on Quantum to build custom survey applications.

QMR understands customer service is about more than "getting it right." Good customer service is about "getting it right...fast!" Human Resource professionals need actionable data in real time. Because you're asked to do more with less, you need someone to help you manage your information needs so you can remain focused on the strategic importance of the information itself.

For more information on designing and building your custom survey project, contact sales@qmrinc.com.

Customer Satisfaction and Loyalty
When customers have a formal mechanism to evaluate the companies they buy from, the process generates seismic growth in loyalty, referral generation, and profitability. 

“Quantum not only administered our customer survey—they helped us decide which questions to ask in order to evoke the most actionable feedback. That feedback became the foundation of our 2006 marketing plan…and so far, we’re on track to have a record year!”—Kelly Loneman, President—Image Market.

360 Degree Assessments
360 Degree Assessments are the most effective way of providing reliable feedback to support the development of critical behaviors and business skills. The process allows for a subject to receive feedback about her/his behavior from a number of perspectives.  These perspectives will vary by job position, but common perspectives include: a supervisor, direct reports, peers, internal customers, and customers/clients.

360° Feedback has a long history of documented research that indicates its effectiveness in impacting change and, as a result, increasing effectiveness and productivity. Brief descriptions of some of these results are included as an attachment. 

This process has been widely used in the general business community.  The majority of the Fortune 1000 utilize such a process for the development of their executive leadership.

Quantum leverages its expertise in online applications with their tool called q360. It is a paperless platform that gathers the data and organizes it into actionable reports.

Exit Interviews
Many companies that are honored as “Best Places to Work” obsess over employee feedback. These management staffs often are just as interested he collect feedback from departed employees as they are with current employees. Exit Interviews among departed employees are critical for companies to understand the motivations and concerns of those who leave. And they can effectively help a company manage turnover. Quantum has turnkey Exit Interview applications that utilize our web-based technology. Quantum also can build custom Exit Interviews from scratch depending on the client’s needs.